Privacy Policy

1. Who We Are

LuxiClass Travel LLC is an Illinois limited liability company (File #16457353) operating luxiclasstravel.com. We are a travel planning and advisory service. Our principal place of business is 980 N Michigan Ave, Ste 1090, PMB 220424, Chicago, IL 60611. Questions about this Privacy Policy may be directed to theresa@luxiclasstravel.com.

2. Information We Collect

Information You Provide Directly. We collect personal information you voluntarily provide through inquiry forms, consultation requests, booking confirmations, and direct communications. This may include:

• Full name and names of traveling party members
• Email address and phone number
• Mailing address (when required for booking)
• Travel preferences, destination interests, and budget information
• Date of birth and passport information (when required for booking)
• Payment authorization information (processed through secure third-party payment systems — we do not store card numbers)

Information Collected Automatically. When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device type, pages visited, and approximate location (city/region level). This information is collected through standard web analytics tools and is used in aggregate form to improve the site experience.

Communications. If you communicate with us by email, phone, or messaging, we retain records of those communications for service delivery and business purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and consultation requests
• Plan, coordinate, and deliver your travel experience
• Communicate with you about your booking, travel details, and updates
• Send you travel planning resources, promotional information, and service updates (you may opt out at any time)
• Provide consultation and advisory services
• Comply with applicable legal obligations
• Improve our website and service experience

We do not use your personal information for automated decision-making or profiling unrelated to your travel planning.

4. What We Do Not Do

We do not sell, rent, or share your personal information with third parties for their independent marketing purposes. We do not use your personal information to target you with advertising on third-party platforms without your consent. Travel planning details and client communications are held in professional confidence.

5. Information Sharing

We may share your information in the following limited circumstances:

Suppliers and Service Providers. To book and confirm your travel arrangements, we share necessary information — such as your name, travel dates, and contact information — with hotels, resorts, tour operators, and other suppliers required to fulfill your booking. These parties receive only the information necessary to deliver your services and are subject to their own privacy and data policies.

Technology and Platform Partners. We use third-party tools to operate our business, including TidyCal (appointment scheduling), GoHighLevel (CRM and communication), Stripe (payment processing), and web analytics tools. These providers process data on our behalf under their respective privacy policies and are selected based on reasonable data protection standards.

Legal Requirements. We may disclose your information if required to do so by law, court order, or government authority, or to protect the rights, property, or safety of LuxiClass Travel LLC, our clients, or the public.

Business Transfers. In the event of a merger, acquisition, or transfer of LuxiClass Travel LLC's assets, your information may be transferred as part of that transaction. You will be notified of any such change.

6. Text Messaging and SMS Communications

If you provide your phone number and opt into text message communications, you may receive automated marketing messages, booking reminders, travel updates, and service notifications from LuxiClass Travel LLC.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Opting in to receive text messages is not a condition of purchase or service. You may opt out at any time without affecting your ability to book travel services.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to support site functionality and collect analytics data. Cookies do not collect personally identifiable information on their own. You may disable cookies in your browser settings at any time without affecting your ability to use our inquiry form or access site content. We do not use cookies to serve third-party advertising.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to protect your own information by using secure connections and not sharing sensitive details through unsecured channels.

9. Data Retention

We retain client and inquiry information for as long as reasonably necessary to provide services, maintain business records, and comply with applicable legal obligations. Booking and transaction records may be retained for up to seven years in accordance with standard business and tax record-keeping requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it. You may request deletion of your information by contacting us at theresa@luxiclasstravel.com.

10. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at theresa@luxiclasstravel.com and we will take prompt steps to delete it.

11. Your Privacy Rights

Depending on your state of residence, you may have specific rights with respect to your personal information.

California Residents. If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including: the right to know what personal information we collect and how it is used; the right to request deletion of your personal information; and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California privacy rights, contact us at theresa@luxiclasstravel.com.

Illinois Residents. Illinois residents may have rights under the Illinois Personal Information Protection Act (PIPA). To exercise your rights, contact us at theresa@luxiclasstravel.com.

All Residents. You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion subject to legal obligations, and opt out of marketing communications at any time by replying STOP to any SMS or using the unsubscribe link in any email.

We will respond to all privacy rights requests within 30 days.

12. Third-Party Links

Our website may contain links to third-party websites, including supplier sites, booking platforms, and social media. We are not responsible for the privacy practices or content of any third-party site. We encourage you to review the privacy policies of any external site you visit through links on our site.

13. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this page will reflect any changes. Your continued use of this website following any update constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

14. Contact

Questions or requests related to this Privacy Policy may be directed to: